How much does it cost?
most insurance plans, our services are free to patients and their
families. If this is not the case, we will be able to
tell you an exact bill rate at the time of your free assessment.
Please call our office for a general range of rates.
What services do you provide?
provide a full range of medical and non-medical services ranging from
personal assistance to complex therapy and rehabilitation.
Please see our "Services" section for more
What is your service area?
We serve all
of the greater Philadelphia Area including but not limited to
Bucks, Montgomery, Chester, Philadelphia, Lehigh and Delaware
How long are you in business?
Unique Aid is in business since May 2004 with a good standing record. We are fully insured to cover the unexpected.
How can I be sure that my caregiver will be skilled,
honest, and reliable?
Providing the most qualified (and
personable!) caregivers is one of the things we do best. Each of our
employees undergoes a thorough reference and background check – on
both a local and national level. We verify social security numbers
and work eligibility. All potential caregivers are tested for
reliability and honesty. In addition, our caregivers receive training
both in a classroom setting and on-site in client homes. Our staffing
supervisors provide ongoing caregiver supervision and stay in regular
contact with clients and families.
Nothing, however, can
substitute for experience. Most of our staff have worked for us for a
while – long enough to have stood the test of time.
send the same caregiver every day?
Our intent is to find a
caregiver who will establish a warm and respectful relationship with
you. Once we have you set up on a regular schedule, you should have
the same caregiver every visit. We can’t guarantee it, however. If
for any reason, your regular caregiver cannot come for a scheduled
shift, we will send a substitute.
Who is covering the cost of the services?
Unique AID is positioned to minimize the cost of services to your family. We work with many governmental and private organizations to come up with suitable coverage for your loved one. We are proud that more then 95% of our services provided with no additional cost to our patients or their families. We would be glad to assist you in finding the right coverage.
We accept patients with Medicare and Medicaid. We also work
with many major insurance companies including Blue Cross Blue Shield,
Aetna, Keystone Mercy, Horizon, Cigna and others. Please check Vendors page for details.
have a minimum level of service?
Our minimum is one hour
Do I have to sign a contract for a certain length of
No. With 24 hours notice, you can cancel service
Do I pay the caregiver directly?
Our caregivers are our employees, and we are responsible for
their pay. We will send you an itemized bill once a week.
By paying directly to the agency you know that you are getting all of
the support and supervision that the agency can provide.
forms of payment do you accept?
We accept cash and checks.
about live-in care?
We have many live-in clients. Please call
us about our 24-hour rates.
What kind of clients do you
All kinds. We specialize in providing care for
geriatric and pediatric patients who need varying levels of care. We
can provide care for only a couple of visits for someone just
released from the hospital. We can provide long-term service for
someone who needs help everyday with activities of daily living.
These services can be anything from light cleaning and straightening
up, to full personal care including bathing and incontinence
Will your caregiver speak English?
written and spoken English is a requirement for all caregivers, and
we test to be certain. We also have many bi-lingual employees,
including many who speak Spanish, Russian, French, Hindi, and many
other languages. If your loved ones' first language is not English,
we will make every possible effort to match them with a care giver
who can provide them with service in their first language.
Will the caregiver be able to
All our caregivers who provide client transportation are required
to have a PA State Driver's License, insurance, and a good
driving record. Please inform us if you would like your care giver
to run errands with or without your loved one.
How soon can you
An assessment can usually be scheduled within a day or
two. In most cases, a caregiver can start with you the day after the
Why do you do this?
We really enjoy
knowing that we make a difference in the life not only of the
patient, but the whole family. We know that nothing can be more
nerve-wracking than inviting a stranger into your home. That is why
we don't send strangers. We send trained professionals who have the
experience, honesty, and reliability to become an integral part of